Our Support Availability

Polanhost provides phone support during working days, specifically:

Working Days (Monday to Friday)

Hours: 8 AM to 5 PM.

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This is the window during which you can reach their representatives by phone, likely from their Lagos (Ikeja) office.

More Detailed Information

Phone Support – Available 8 AM to 5 PM on weekdays; suitable for general and billing inquiries.

Live Chat – Although not explicitly time-bound in their documentation, chat is recommended for quick answers to simple questions.

Ticket Support (via Email) – Monitored 24/7, making it the best route for complex or technical issues. You’ll receive a confirmation email right away once your ticket is submitted.

Tags: Support Channels For Polanhost